How to submit suggestions and ideas to improve this amazing work?

Introduction

Do you have a great idea or suggestion for us on how to improve the amazing Turn Off the Lights experience in your desktop web browser or mobile device? If so, share it with us! We are happy to help you further to increase your web experience to the next level. And all for a better cinema experience on YouTube.

Steps to Report a Suggestion

To submit your suggestion follow the instructions steps here below:

1. Open the Turn Off the Lights Support website
2. On the top left of this page, you will see the option to contact and ask for support. Choose the email contact support form
3. A new help page will show up, and here you can describe your idea in the text field. When you are done with typing the text and your personal contact information such as your email. Click on the blue send button to send this message to the Turn Off the Lights Suppor team. Within 48 hours you will receive a reply to thank you for your feedback

What is a good suggestion text?

A good suggestion for improving a product or service often includes specific details and clear explanations. When providing feedback, it’s helpful to follow these guidelines

1. Be Specific:
   • Clearly identify the issue or area for improvement.
   • Provide specific examples or instances that illustrate your point.
   • Avoid vague statements and try to pinpoint the exact problem.
2. Be Constructive:
   • Instead of just pointing out problems, offer constructive solutions.
   • Suggest alternative approaches or features that could address the issues you’ve identified.
   • Frame your feedback in a positive manner, focusing on improvement.
3. Include Context:
   • Describe the circumstances or context in which you encountered the problem.
   • Mention any steps you took that led to the issue, if applicable.
   • Context helps developers or service providers understand the situation better.
4. Use Clear Language:
   • Express your feedback in clear and concise language.
   • Avoid jargon or technical terms that might be unclear to others.
   • Ensure your message is easily understandable.
5. Provide Screenshots or Steps to Reproduce:
   • If possible, include screenshots or detailed steps to reproduce the problem.
   • This aids in better understanding and faster resolution.
6. Include Your Environment:
   • Mention the device, operating system, and version you are using.
   • If applicable, include browser details or any other relevant information about your setup.

We take your feedback very seriously and appreciate that you take the time to fill out this form. Thank you for using the Turn Off the Lights software on your computer or mobile phone.

FAQ