Table of Contents
Introduction
On this help page, you will receive information on how to get support and get the answer to your question. You can ask a question about how to set, up or report a bug.
What is Turn Off the Lights?
Turn Off the Lights is a popular browser extension that is designed to enhance the online viewing experience by providing a focus on the video or multimedia content on a webpage. The extension is available for various web browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, etc.
The main functionality of the Turn Off the Lights extension is to dim the background of a webpage, leaving only the video or multimedia content highlighted. This can help reduce distractions and improve the overall viewing experience when watching videos online.
How to contact you?
What should I do? The best way is to use the “Contact Us” form here on the top left of this help page. Do not use the review web page as a forum, in the Chrome web store, Firefox add-on gallery, or the Opera extension gallery. So, that makes it very difficult for us to contact you back, and provide you the steps on how to solve this issue. Or sometimes we need more information, on how to simulate this issue in our web browser or application.
I have a new question! And I need help!
If you have a new question, use this support form to contact us. And try to explain it must as possible such as what your system operating system and web browser you use. It is also good to provide us with what steps you already tried. And even if you have a screenshot of this problem, you can use a Cloud service such as Google Drive, OneDrive, or Dropbox to share the URL in this contact form. So we can understand the issue better.
We take all feedback, questions, suggestions, and problems you have with the Turn Off the Lights software very seriously. We continue to build it up with your feedback and suggestions. To get an even better and improved video and web experience.
FAQ
How do I contact Turn Off the Lights support for assistance?
To reach Turn Off the Lights support, use the “Contact Us” form located on the top left of the help page. Avoid using review web pages or forums in the Chrome web store, Firefox add-on gallery, or the Opera extension gallery, as these platforms make it challenging for us to contact you. Providing detailed information about the issue and your system helps us assist you better.
I have a new question and need help. How should I proceed?
Absolutely. We value all feedback, suggestions, and issues with Turn Off the Lights software. Your input is crucial in enhancing and improving the video and web experience. Feel free to share your thoughts, and we’ll continue building upon them to provide a better service.
Can I use the review web page to address issues with Turn Off the Lights?
It is not recommended. To receive proper assistance, utilize the “Contact Us” form instead of the review web page. This ensures a direct channel for communication, making it easier for us to understand and resolve your concerns.
What information should I include when reporting a problem to Turn Off the Lights support?
When reporting a problem, provide details about your operating system, web browser, and the steps you’ve taken so far. If possible, include a screenshot using cloud services like Google Drive, OneDrive, or Dropbox. This information is crucial for us to diagnose and resolve the issue efficiently.
Did you find technical, factual or grammatical errors on the Turn Off the Lights website?
You can report a technical problem using the Turn Off the Lights online technical error feedback form.
